Tinnacity Intelligence is not a separate app. It's the intelligence that makes your entire platform smarter, faster, and more autonomous — present in every dispatch, every work order, every asset scan.
It starts working the moment you log in.
Every customer starts with AI that works on day one. As your team's confidence grows, Intelligence grows with it — from built-in automation to a fully custom AI workforce.
Tinnacity builds it. You benefit from it. Smart dispatch recommendations, predictive asset alerts, auto-drafted service notes, anomaly detection in Connect — no setup required.
Customers connect their own Claude, or other AI accounts, directly into Tinnacity. Intelligence becomes the bridge — their AI gets full access to work orders, asset history, customer records, and workflows.
The most powerful layer. A no-code agent builder inside Tinnacity lets customers create named, role-based AI co-workers — a dispatch agent, billing agent, or triage agent — that run automatically, every day.
IQ isn't a dashboard you visit. It's active inside every Tinnacity product — surfacing insights, reducing friction, and preventing failures before they happen.
Smart technician assignment, breakdown prediction, and auto-drafted service notes. The highest AI impact in your entire operation.
Assets with repeated service issues get flagged before the next failure. IQ scores equipment health and surfaces risk signals early.
Intelligent shipment prioritization based on urgency, SLA risk, and customer tier — reducing delays and eliminating manual sorting.
Customers ask IQ about their equipment status, open work orders, and service history — answered instantly without a phone call to your team.
AI-assisted integration mapping and real-time anomaly alerts when data flows between Tinnacity and your business system behave unexpectedly.
IQ is a living platform. New intelligence capabilities ship continuously across every product as we build out the full layer.
IQ Agents lets your team create named, role-based AI co-workers directly inside the platform — no coding required. Each agent learns the patterns of the role it's built for and handles routine tasks automatically, every day.
No material handling software vendor offers this today.
IQ Agents are built inside Tinnacity using a no-code agent builder — your team names them, defines their role, and sets them to work. Every action is logged in a full audit trail, so you always know what your AI workforce did and why.
The AI platform built into everything you already use. It starts working the moment you log in.
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