Why Tinnacity

More than an app.
Your partner in the field.

We’re the partner that ensures your success is never limited by your software — built by people who’ve lived the work, for the companies that keep industry running.

From the Factory Floor to the Field

Tinnacity grew out of founder Dave Tinnerman’s 16 years at Crown Equipment, where he saw a gap firsthand: factory-owned retailers had abundant resources, while independent equipment providers were stuck with paper-based systems and inflexible software.

Built for the Grit

In 2017 we moved from consulting to product — building industry-specific solutions for the people who actually do the work, not generic office apps repurposed for the field.

Tested in the Trenches

Two years of field validation with real service providers produced manufacturer-independent mobile tools that scale from two-person shops to multi-hundred-technician fleets.

Why We Do It

We exist to support the companies that keep essential infrastructure running — eliminating paperwork and delivering a fast return on investment, typically in under 12 months.

We don’t just build products; we build solutions to address the unmet needs of the material handling industry.

Milestones

A decade in the making.

2014
Founded
Dave Tinnerman founds Tinnacity to bring factory-grade tools to independent dealers.
2017
SaaS Pivot
We shift from consulting to building industry-specific service software.
2019
Market Entry
Full commercial launch of the Tinnacity platform.
2020–24
Platform Expansion
Advanced service tools and the Customer Portal ship.
2025
AI Leadership
Smart dispatching and automated summaries bring AI to the field.
90%
Paperwork reduction
24hr
Average billing cycle
100%
Data accuracy in the field