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Platform · Customer Portal

Your brand. Your customers.
Their equipment. Transparent.

The Customer Portal gives your end customers 24/7 self-service access to their fleet, open work orders, service history, and requests — all branded to your dealership.

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ABC Dealership 800.555.0100 · service@abcdealership.com
Open Work Orders
WO-4821 Crown 45RRTT Forklift Dispatched In Progress Complete
WO-4820 Toyota 8FGU25 Dispatched
WO-4818 Hyster H50FT Invoiced
Fleet Overview
$8,420 Spend MTD
3 Open WOs
24 Assets
Company Branding

Your portal. Your identity.

Fully white-labeled with your logo, colors, company name, address, phone, and website. Customers call, email, or visit your site directly from the portal — they see your brand, not Tinnacity's.

Full white-label branding per dealer
Customer calls & emails direct to you
Linked to your dealership website
Deployed per customer account
My Dealer
Dealer NameOmnilift
Phone614.555.0100
Emailservice@omnilift.com
Portal StatusActive
Customer Requests

Accurate requests. Straight to your back office.

Customers submit service, rental, and quote requests directly. Paired with Scan iT, scanning the equipment's QR pre-populates all details automatically — no manual entry, no errors.

Service, rental, and quote requests in-app
QR scan pre-fills equipment information
Requests route directly to back office
Real-time status updates for customers
New Request
Request TypeService
EquipmentAuto-filled via QR
PriorityNormal
SubmittedJust now
Active Service & History

Full visibility. Zero phone tag.

Customers see every open work order on their equipment in real time. Service history, completed work order PDFs, and the ability to sign and approve work orders — all without a call to your service desk.

Live view of all open work orders
Complete service history with PDF download
Remote work order sign & approval
Equipment asset list with request buttons
Active Service
Open Work Orders3
Completed This Month8
Pending Signature1
Assets in Fleet24

See Customer Portal in action.

A quick walkthrough with a real person. No high-pressure sales — we learn about your operation first.

Book a Meeting Call 614.583.2390