Hours billed through Tinnacity · 16,759,220.4

Elite teams.
AI-native solutions.
Equipment service reimagined.

The premier field service intelligence platform built for industrial equipment companies. Bridge your technicians and back office — from first dispatch to final invoice.

90%
Paperwork Reduction
24hr
Billing Cycle
100%
Data Accuracy
Work Orders Live
WO-4821 — Omnilift In Progress
Crown 45RRTT Forklift · Tech: M. Johnson
WO-4820 — FSA Columbus Dispatched
Toyota 8FGU25 · Tech: S. Rivera
WO-4819 — Allied Materials Invoiced
Hyster H50FT · Completed 9:42am
Today's Billings $12,480
Open → Invoiced · Today
Field-to-Cash Avg. 18hr billing cycle

Trusted by industrial equipment leaders

The Platform

Every tool your service
team needs. One platform.

Built specifically for industrial equipment dealers and service companies. Not a generic field service tool — a purpose-built solution that speaks your language.

Service

Mobile work orders, real-time dispatch, parts lookups, and photo compliance — everything your tech needs in the palm of their hand.

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Shipping

Streamline parts shipping, track inbound and outbound orders, and eliminate lost deliveries with full shipment visibility.

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Asset Tracking

QR-powered asset history, inspection records, warranty documentation, and manufacturer compliance — always at hand.

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Customer Portal

Give your customers 24/7 visibility into their equipment, open work orders, service history, and invoices — without a phone call.

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Integrations

Bi-directional sync with your ERP, DMS, accounting, and parts systems. Tinnacity plugs in — not rips out — your existing stack.

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Our reach

Powering equipment service across the map.

12,800+
Users
4,000+
Technicians
380+
Branch Locations
6
Countries
United States Canada Mexico Costa Rica Australia New Zealand
Industries We Serve

Built for the companies
that keep industry moving.

If it has an engine, a battery, or a hydraulic lift — we make it easier to manage. Tinnacity is purpose-built for the realities of the industrial field.

Proof, Not Promises

We solve the real problems
slowing your team down.

We don't just sell software. We partner with industrial equipment companies to make sure their technicians are empowered, their customers are satisfied, and their equipment stays moving.

Financial Health

"We have too much aged WIP and our cash flow is inconsistent."

Operational Stability

"Our current mobile solution isn't doing what was promised and our team is frustrated."

Growth & Advantage

"We want to build a team of elite professionals and gain a true competitive edge."

What Our Clients Say

Results that speak for themselves.

Tinnacity Service is a simple, very effective solution that helped our company move away from paper and disconnected processes. Their software expertise and industry experience provided us with a fully integrated mobile solution.

JC
Jeff Cordick
CFO · Forklift Services of America

Moving away from manual tracking gave our back-office dispatchers and field mechanics real-time synchronization — resulting in faster work order completions, accurate asset tracking, and an accelerated service-to-cash cycle.

OL
Leadership Team
Omnilift · Material Handling
Recognized by industry associations
AED MHEDA
See Tinnacity in Action

Ready to empower your service team?

A quick walkthrough with a real person. No high-pressure sales — we're here to learn about your operation first and see if we're the right fit for your team.

sales@tinnacity.com  ·  Columbus, OH