Power generation dealers and distributors turn to Tinnacity when they need a service platform built for the stakes of critical infrastructure — where planned maintenance compliance, emergency response speed, and documented service records aren't optional.
Power generation dealers turn to Tinnacity when their service operation can't keep pace with the compliance, documentation, and urgency their customers demand.
Power generation equipment doesn't serve a production schedule — it serves a life-safety function. When a hospital's emergency generator fails a load bank test, or a data center's transfer switch doesn't perform during an outage, the consequences extend far beyond a delayed invoice. You're running planned maintenance programs across dozens of critical facilities, dispatching EGSA-certified technicians for emergency calls at 2 AM, documenting load bank tests and transfer switch inspections for clients whose operations depend on your work being perfect. Generic field service software wasn't built for that standard. Tinnacity was.
Your customers operate the infrastructure that everything else depends on. Tinnacity is built for the full range of critical-power environments your team services.
Tinnacity is 100% OEM-agnostic. Kohler/Rehlko, Caterpillar, Cummins, Generac, MTU, SDMO, Kohler, Briggs & Stratton — every brand your dealer sells and services, managed in one platform with no brand-specific limitations.
Your customers don't run optional equipment. Hospitals, data centers, and telecom facilities depend on the generator sitting behind your PM sticker to perform perfectly when the grid fails. That's not a standard service expectation — it's a life-safety responsibility. Every problem below has a direct solution in Tinnacity.
As Buckeye Power Sales demonstrates, planned maintenance programs are the cornerstone of a successful power generation service business — protecting customer equipment, creating recurring revenue, and building the long-term relationships that drive referrals. Tinnacity was built to manage the full PM lifecycle.
From emergency dispatch to annual PM compliance, Tinnacity handles the full service lifecycle for power generation dealers — connecting your field technicians, your back office, and your customer documentation in one platform. Your DMS or ERP integrates seamlessly.
Power generation service is unlike any other equipment industry. The stakes are higher, the documentation requirements are stricter, and your customers' tolerance for service failure is zero. Tinnacity is built for that standard — not adapted to it.
From Dispatch to Tech, to job complete, the flow just works. I have all my data at my fingertips. Their Tech Support team — real life human beings — are on it. Fast, pleasant, and care about their customers. Extremely happy to be partnered with Tinnacity. 5 out of 5 recommendation.
A 30-minute conversation with people who understand critical infrastructure service — and what it means to get it right every single time.
Book a Meeting See Client Results