Material handling dealers with dock and door service divisions turn to Tinnacity when they need to track individual components at every dock position — without the overhead of setting up hundreds of assets in their DMS or ERP system.
Every dock. Every component. Every service history. No ERP required.
Most field service platforms require every asset to exist in the DMS or ERP before it can be tracked. For dock and door service — where a single customer location might have 20 dock positions, each with a leveler, shelter, seal, and restraint — that means hundreds of records to set up before you can bill a single PM visit. Tinnacity's area-based dock management eliminates that barrier entirely. Create dock positions (areas) for any customer location, add individual components to each position, and start tracking service history — all managed inside Tinnacity, completely independent of the ERP.
Dock positions, individual components, and full service history — all managed inside Tinnacity, completely independent of the ERP.
A live look at component-level status across dock positions — all without ERP setup.
Tinnacity's dock and door management supports all major equipment categories. Whether your dealer carries Assa Abloy, Chamberlain, Kelley, Poweramp, Serco, Rite-Hite, or any other brand, Tinnacity is 100% OEM-agnostic.
Material handling dealers who add dock and door service face a unique challenge: the equipment they're servicing doesn't fit neatly into a DMS designed for forklifts. Tinnacity was built knowing that dock and door service needs its own approach — and Lift Power and MHI are proof it works.
Dock and door management is built directly into Tinnacity's core platform — not a separate product. If your dealer already uses Tinnacity for forklift service, dock and door management is available immediately, with no additional setup required beyond creating dock positions.
Most field service platforms weren't designed with dock and door service in mind. Tinnacity was — because material handling dealers told us they needed it, and customers like Lift Power and MHI proved it works.
Fixed the problem of tracking down missing timecards and work orders while significantly streamlining our billing and payroll process. Submissions drop directly into our workflow, making them legible and easy for our back-office to process efficiently.
If you're already a Tinnacity customer, dock and door management is ready to activate today. If you're new to Tinnacity, let's talk about your full service operation.
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