Trusted by industrial equipment leaders
From regional dealers to multi-branch operations, equipment service teams across North America trust Tinnacity to run their service, shipping, and billing.
Trusted by industrial equipment leaders
Now, we invoice as soon as a work order is signed. Keeping technicians in the field and producing has been key to increasing our productivity while turning our receivables faster.
Fixed the problem of tracking down missing timecards and work orders while significantly streamlining our billing and payroll process.
From the original implementation almost 5 years ago, through the acquisition of new branches and a switch in ERPs, the Tinnacity team always has it handled!
The biggest win now is total accountability. The program doesn't allow the team to drop the ball, and you can instantly know the status of any job at a click.
Elite Mobile Field Service Software for the Construction and Industrial Equipment Industry.
Life before was too time-consuming, too much searching for paperwork and slower invoicing. We are no longer losing or misplacing paperwork, and having records of how long jobs actually take is a real eye-opener.
We rolled Tinnacity out company-wide in three weeks, with limited to no IT problems. It's a single medium communication portal.
The single biggest win has been visibility and consistency; having everything centralized has streamlined our workflows.
The turnaround time to get quotes to customers has greatly improved. We now have a level of visibility and accountability.
From Dispatch to Tech, to job complete, the flow just works. I have all my data at my fingertips. Extremely happy to be partnered with Tinnacity.
Partnering with Tinnacity has been instrumental in bringing structure and consistency to our operations. Their guidance helped us establish and follow clear operating procedures.
Their mobile service platform has changed the game. It was built by experts in the industry with the technician AND management in mind. Great team and great people.
